TO MANAGE RETURNS, ON-DEMAND WAREHOUSING IS UNTAPPED RESOURCE

Booming e-commerce industry and tight warehouse market call for flexible solution to manage returns  In a single day, on Jan. 2 — now known as “National Returns Day” — UPS processed 1.9 million returns, according to initial estimates. Not only does the figure represent a seventh-consecutive-year record, it also shows that managing returns is no small undertaking.   The huge influx of holiday returns is expected to reach $90 billion to $95 billion worth of merchandise, a 15% to 20% jump over 2018. E-commerce orders account for nearly half of those numbers, [...]